Talking to a brick wall
Hat tip to Political betting for pointing out this clip of an interview by Labour's former pollster Deborah Mattinson on her book "Talking to a brick wall." (Follow the link if you want to buy the book from Amazon).
The book will of course be headlined as a description of, as it says on the cover, "How New Labour stopped listening to the voter" but it makes a lot of points about the gulf between the public and the entire Westminster Village (including politicians of all parties and journalists). Anyone involved in politics in any party might well find the interview worth fifteen minutes of your time to watch.