If you get an email like this, it's from a fraudster, not BT
There are times when I think our ancestors had some good ideas about the public humiliation of malefactors: putting convicted internet fraudsters in the stocks and allowing people to throw soft but unpleasant things at them strikes me as a much better idea than a short prison term or a fine.
If you get an email like the one below, it is not from BT, it is from someone who wants to rob you. And don't put ebilling@BT.com into your address book, these people are using a "spoof" address.
Subject: We were unable to process your last payment of bill
If you get an email like the one below, it is not from BT, it is from someone who wants to rob you. And don't put ebilling@BT.com into your address book, these people are using a "spoof" address.
Subject: We were unable to process your last payment of bill
To make sure emails from BT go into your inbox and not the junk folder, add
ebilling@bt.com to your address book.
We were unable to process your last payment of bill!
Dear Sir/Madam,
This e-mail has been sent to you by BT to inform you that we were unable to process your last payment of bill.
This might be due to either of the following reasons:
A recent change in your personal information. (eg: billing address, phone) Submitting incorrect Payment information during bill payment process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today.
To do this we have attached a form to this email. Please download the form and follow the instructions on your screen.
Thanks for choosing BT,
Warren Buckley
Managing Director, Customer Service
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