Helping customers of the failed Bulb energy supplier

The government has been in talks to protect Bulb customers and has now reached a real with Octopus for Bulb customers to be transferred to Octopus Energy, providing certainty and a fresh start to the 1.5 million people who used Bulb.

  • After Bulb’s collapse, customers faced uncertainty and the taxpayer faced significant costs to temporarily run the loss-making business.
  • So it is good news that the government and Octopus reached an agreement on Saturday that allows Octopus Energy to take on Bulb’s 1.5 million customers through a seamless transfer that will not change supply arrangements or bring any disruption to customers.
  • This fresh start will bring vital reassurance and energy security to Bulb customers across the country at a time when they need it most.

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