Cognitive Bias
Just read an excellent article by Darcy Jacobsen about some of the ways that survival instincts built into our genes from an earlier era can result in unconscious biases in the way we think and treat other people. This particular article looks mainly from a Human Relations viewpoint at five types of cognitive bias which can play havoc when running a company or large organisation (like a borough council) but the point has wider salience. You can read her article at
5 Killer Biases That Can Hurt HR | Globoforce Blog
5 Killer Biases That Can Hurt HR | Globoforce Blog
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