Helping those left stranded by the failure of Thomas Cook

The government has launched the largest repatriation in peacetime history following the collapse of Thomas Cook, helping customers to get home, as well as supporting those staff affected.

 

  • Thomas Cook’s collapse is very sad news for staff and holidaymakers. We are working around the clock to help people and have hired dozens of charter planes to fly customers home free of charge.

 

  • All Thomas Cook customers, wherever they are in the world, will be brought back to the UK on these special free flights or booked onto another scheduled airline at no extra cost. The Business Secretary will also write to insurance companies to task them to process claims quickly.

 

  • The British government will convene a cross-Government taskforce to support employees, as well as closely monitoring the impact of the collapse on local businesses.

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