Monday, July 18, 2022

Protecting the rights of airline passengers

The government has announced stronger protections for passengers through our new Aviation Charter, helping people to navigate their protections and rights when flying.

  • The chaotic scenes we have seen at airports are unacceptable - passengers deserve reliable services and to be properly compensated if things do not go to plan.
  • That is why the government has published a new Aviation Passenger Charter - acting as a one stop shop so passengers know their rights for their entire journey from booking to travelling if confronted with delays and cancellations this summer. 
  • This will give UK passengers peace of mind as they enjoy the renewed freedom to travel this summer - whether for holidays, business, or to visit loved ones.

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